Strengthening practice with children and families
Resolution Ready provides consultancy, training and facilitation for children’s services, charities and community organisations.
We bring safeguarding, service review, policy support and facilitation together so teams can think clearly and make sound decisions.
We operate as a social enterprise sole trader consultancy, led by the principal consultant and supported by an associate model where additional expertise or capacity is needed.
Our approach is rights based and trauma informed, grounded in experience across safeguarding, early help, complaints, quality assurance, policy development and facilitation.
Children’s services
Specialist consultancy, training and service review across safeguarding, early help, complaints, quality assurance and improvement.
Thinking Differently
Facilitation, LEGO Serious Play and creative tools that help teams reflect, plan and solve problems together. Also used across our charity work and wider consultancy.
Charity and community support
Practical support with safeguarding, policy, training and service development for voluntary and community organisations.
Working with councils and children’s trusts
We support local authorities with practical and clear input across children’s services.
This includes:
• consultancy across safeguarding, early help, complaints and quality assurance
• support with complex Children Act complaints and decision-making
• quality assurance, case reviews and escalation reduction
• clear tools and training that strengthen practice and oversight
Creative facilitation, including with LEGO® Serious Play®
Thinking Differently offers structured facilitation to help teams slow down, reflect and plan.
Sessions can help groups:
• explore challenges and understand what is getting in the way
• think clearly about what is working and what needs to change
• build shared solutions through guided model-building
• plan next steps together at a steady, unhurried pace
Using LEGO® Serious Play® where it is the right method
Support for charities and community organisations
We help voluntary organisations build safe, confident and well-structured services.
Support often includes:
• safeguarding advice and help with difficult situations
• reviewing or updating policies, roles and responsibilities
• training for staff, volunteers and trustees
• practical tools to keep everyday decisions safe and consistent
Our Theory of Change
If we start by listening to people’s experiences,
and we give space to reflect on what’s happening and what needs to change,
and we bring practical tools and clear structure to support better responses,
then people can act with confidence, services become more consistent, and outcomes for children and families improve.
Our approach is built around four connected elements: Listen, Reflect, Structure and Respond.
Led by James Anderson CMgr FCMI
James Anderson is the principal consultant of Resolution Ready, with over twenty years’ experience across safeguarding, early help, children’s rights, charity governance and quality assurance.
He supports councils, children’s trusts and voluntary organisations with policy development, service review, safeguarding advice and facilitation, including work through Thinking Differently and LEGO Serious Play. James has senior trustee and management experience and works nationally as part of wider improvement and development activity.
Having an external view helped us step back and see the bigger picture. The feedback was practical and clear, with a focus on what really mattered. It’s been an invaluable part of improving our complaint responses.