Clear, practical support for charities and community organisations
Our support is shaped around the size and pace of your organisation. Whether you are dealing with a difficult situation, updating policies or strengthening how your team works together, we focus on simple steps that make work easier and safer.
Charity support is a core part of our work and runs through everything we do.
Below are the three core areas where we can help.
Board & team development
Planning and facilitating trustee/staff away days, bespoke training sessions for boards and volunteers, coaching managers through complex situations and decision‑making.
Policy, governance & everyday support
Reviewing and drafting safeguarding/governance policies, helping boards map roles and responsibilities, advising on governance structures and risk management, providing on‑call advice during times of organisational change.
Safeguarding & safe practice
Conducting safeguarding audits, strengthening procedures after incidents, developing lead trustee roles, delivering or signposting to safeguarding training for staff and trustees.
What this support looks like in practice
We keep things simple and focused on what your organisation needs. You can work with us in three main ways, depending on what will help most.
Essentials package
One piece of targeted support. This usually covers a review or rewrite of key policies, a focused safeguarding or governance check, or a facilitated session with trustees or staff to reset priorities and agree next steps.
Enhanced package
Everything in Essentials, plus training and follow up support. This is for organisations that want both stronger systems and more confidence in the people using them. It can include trustee and staff training, coaching for managers, and structured support as you put changes into place.
Comprehensive package
Ongoing support across a longer period. This combines regular advice, policy and practice reviews, facilitation, and training. It is designed to help organisations build safer practice, stronger governance, and a clearer culture over time.
Pay as you go support
If you only need help with a specific issue, we offer short, focused sessions or small pieces of work as and when you need them.
Bespoke support
All charities and voluntary organisations are different. Every piece of work starts with a free conversation. We will talk through what you need and advise on the best way forward. If we are not the right fit, we will always say so. Where we can, we will signpost you to someone we trust who may be able to help.
Case study: strengthening safeguarding and governance
We worked with a North East regional charity to review and strengthen their safeguarding policy, procedure and training. The charity wanted clearer structures, safer practice and more confidence across the team.
We supported them to scope what a lead safeguarding trustee role should look like, rebuilt their safeguarding policy and procedure around this, and strengthened the wider processes that sit alongside it. We also helped with the recruitment of the trustee and identified an organisation to deliver bespoke safeguarding training for staff and trustees.
“James brought clarity, steadiness and real expertise at a point when we needed it. The revised safeguarding approach is stronger, easier to follow and gives us confidence that we are meeting our responsibilities. The support was practical, timely and exactly what we needed.”
CEO, regional charity
Why organisations work with us
Experience you can rely on
James brings over twenty years’ experience across children’s services, safeguarding, early help and charity governance. His background includes independent investigation, senior quality assurance roles, and work supporting charities and community organisations. He has also been a manager, practitioner and senior trustee in charities of different sizes. The support you receive reflects what works in day to day practice.
A clear understanding of risk and responsibility
We understand the demands on managers, senior leaders and trustees. We provide calm, practical support that helps organisations work through challenges and move forward with confidence.
Practical tools that make work easier
Training and consultancy include clear templates, examples and practical tools that support everyday decisions. Everything is designed for managers, senior leaders and trustees who need straightforward guidance that helps them focus on their work.
Independent, calm and trusted support
Charities tell us they value the steady, unhurried approach and the way difficult moments are made manageable. Our aim is always to give clear, practical advice that teams can use immediately.